Museum Association
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Museum Volunteer Management Resources

Arizona Museum Volunteer Managers Group 


Next meeting: tbd

Presentation Volunteer Recruitment and Management with by Ariel Baber
(Museum Volunteer Manager Group, May 4, 2023)
This presentation covered the foundational aspects of volunteer recruitment and management. Participants will learn about the key aspects of volunteer recruitment, including:
- identifying your volunteer needs
- drafting messaging with the elements of engagement
- utilizing multiple engagement platforms
- establishing community and corporate partnerships
- focus on retention
Resources: Pitch Perfect Worksheet 
ube Video:


Transforming Museum Volunteering by Ellen Hirzy (American Association for Museum Volunteers, 2007)

Recruiting and Managing Volunteers in Museums (A Handbook for Volunteer Management) by Kristy Van Hoven And Loni Wellman (Rowman and Littlefield, 2016)

How to build a volunteer program (practically) from scratch by Elisa Kosarin (TwentyHats, April 19, 2019)

Diversity and Inclusion in Volunteer Opportunities: What’s the Role of Volunteer Managers?  by Tobi Johnson (Volunteer Pro, February 28. 2023)

Episode 177: Building Vibrant Volunteer Communities: Tobi Johnson’s Guide to DEI and Empowerment  (Nonprofits are Messy Podcast by Joan Garry)

The Best Advice For Volunteer Management Professionals By Volunteer Management Professionals by Karen Cameron (Better Impact Blog)

You Can’t Fire Me, I’m a Volunteer! by Kevin M. Ressler (Blue Avocado)

Designing a Museum Volunteer Program Toolkit (American Alliance of Museums)

Value of Volunteer Time (Independent Sector) - includes state-by-state data 

Recruiting and Training Volunteers  (Community Tool Box, Chapter 11)

Do Volunteer Programs Need Reinventing for the Reopened Museum? (Transcript of Volunteer Voices podcast)

How Can We Make Volunteer Programs More Inclusive and Accessible? (Transcript of Volunteer Voices podcast)

A Guide for Attracting, Rewarding and Retaining Volunteers (Imprint Promotional Products Blog)

Twenty Ideas To Recruit And Retain Nonprofit Volunteers (Nonprofit Learning Lab)

Your Complete Guide to Word-of-Mouth for Superior Volunteer Recruitment (VolunteerPro)

How to Get Your CVA Credential with Faiza Venzant (Volunteer Nation Podcasts with Tobi Johnson)

Steering Your Museum's Search for a Volunteer Management System by Elisa Kosarin and Abbey Earich (American Association of Museums Blog)

How To Keep Nonprofit Volunteers Engaged In Your Nonprofit's Mission by Nick Lynch (Forbes)

How to Manage Volunteers in Collections (Connecting to Collections Care Webinar recording and resources)

Volunteer Matching: Finding the Right Role for Every Volunteer  (VolunteerPro)

A Practical Process Guide to Getting and Keeping Your Volunteers (Blue Avocado)


American Association for Museum Volunteers
The American Association for Museum Volunteers (AAMV) is a professional network for anyone working with museum volunteers. It is committed to providing a forum for the discussion and distribution of best practices in the field of museum volunteering and internships, expanding opportunities for networking, and advocating for volunteers in museums.

Council for Certification in Volunteer Administration
The Certification in Volunteer Administration (CVA) is an international credential for practitioners in the field of volunteer engagement who meet specified standards as measured through an exam. Having the CVA designation is a mark of expertise and demonstrates a high level of commitment to the field of volunteer administration.

ASU Lodestar Center for Philanthropy and Nonprofit Innovation
Through research, education, and outreach activities, the ASU Lodestar Center enhances the effectiveness of those who govern, manage, provide programs and services, volunteer for, and support nonprofit and philanthropic organizations.

Museum Association of Arizona

P.O. Box 63902,
Phoenix, Arizona 85082

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